Your strong partner for eCommerce take-off in Europe.

 

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The optimal logistics setup
for your European business.

 

Have you realised that selling your products directly in Europe offers enormous growth opportunities? Are you looking for a logistics solution that enables you to enter the market quickly and scale easily? Then you have come to the right place.

Our modular solution is specially customised to the needs of Chinese retailers and manufacturers who want to sell their products directly in Europe. Optimised processes, variable cost structures and best-in-class services give you a risk-free start to your European business.

 

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More than logistics: Holistic solution für your success. 

 

With our FIEGE NOW logistics solution, you lay the foundation for a successful European business. As a full-service provider, we take care of the storage, picking, packing, shipping and returns management of your products. And we do it in a way that fulfils the requirements of your business and your customers. And with our other eCommerce services, you cover the entire customer journey of your customers – from ordering to returns:

 

 

 

FULFILMENT

We take care of the entire fulfilment including shipping for you
 

  • Incoming goods: acceptance, incoming goods inspection & storage
  • Storage: pallet bays, shelving racks & BBD/batch management
  • Order picking: pick, pack, inserts, accompanying documents & shipping packaging
  • Returns management: inspection, ABC classification & processing
  • Shipping: Multi-Carrier-Management & Carrier Claims Management
Fulfillment China

ORDER MANAGEMENT

The "Single Point of Truth" for orders and inventories all channels 
 

  • Centralised inventory and order data
  • Integration with shop systems
  • Coordination of online and offline stocks
  • Multi-centre stock management
  • Transparent overview of the order flow

 

OMS China

FINANCIAL SERVICES

The Solution for all challenges within your financial processes 
 

  • Management of debtor accounts
  • Invoicing
  • Dunning and collection process
  • Automation of the entire Order-to-Cash processes
  • International and compliant payment processing

 

FS China

Customer Service

We take care of your customer service needs.

 

  • Professionalism and multilingualism
  • Centralised data management
  • Extensive reporting and analyses
  • High availability
  • Multichannel communication
CS China

Why FIEGE?
 

Mann hält Bankkarte und Handy in der Hand und kauft online ein

eCommerce enabler from day one

We have been developing and realising eCommerce solutions for our customers since 1996.

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Market leaders trust us

And those who want to become one. No matter how big our customers are, we can solve eCommerce challenges in partnership.

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Everything from a single source 

From ordering to returns - an integrated solution along the customer journey.

Top listed: These are the companies we already support with our solutions

Take off together in Europe.

Utilise the enormous growth potential of the European market and rely on FIEGE as a strong partner for your eCommerce expansion. Contact us today to shape your growth together.
 

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Do you have any questions? No problem!

With our eCommerce logistics solution FIEGE NOW, we enable Chinese brands and manufacturers to enter the market quickly within a few weeks. We take care of the entire fulfilment process - incoming goods, storage, order picking, returns management and shipping. And with our other eCommerce services, we offer a holistic solution for your eCommerce business.

Our logistics site in Apfelstädt is centrally located and in the immediate vicinity of the carrier centres, allowing us to ensure very fast shipping speeds. All orders received by 4 pm are dispatched on the same day. This means that over 90% of orders from Germany are delivered the next day or the day after at the latest. In addition, we fulfil all common marketplace requirements in Germany, such as next-day delivery and international delivery within a few days.

Our logistics solutions are extremely flexible and can adapt quickly to changing market conditions. You benefit from 100% flexible cost structures, because you only pay for what you actually need. With the extensive infrastructure within the FIEGE Group, we can react to peaks or changing market conditions at any time - without any loss of quality for you and your customers.

Yes, in addition to classic fulfilment and transport, we offer a wide range of other eCommerce products (services & software) with which you can manage and optimally map your entire eCommerce business. Combine individual modules as you need them and as your business requires.