An appealing online shop, great products and swift deliveries – your customers place high expectations on online retailing. We take care of your online business and do so fast and fuss-free. From order and payments processing, to risk management, customer management and the professional handling of returns, we provide the full spectrum of eCommerce services.
Take off with your online shop. Whether you are a start-up or an established enterprise: our systems and structures are scaled to your success. Capitalise on our years of cross-sector experience.
Thanks to our modular services structure we can work together to create a solution that fits your needs.
We appreciate your digital challenges and contribute years of eCommerce experience to your success, paired with analytical thinking and strategic action.
These days, marketplaces play a major role in a customer’s decision-making process and present tremendous increases in sales for you. We support you in placing your products as best as possible while handling your day-to-day marketplace management.
From risk management to payments processing, to managing sub-ledgers for accounts payable and accounts receivable, we assist you with all financial requirements and claims that arise during online transactions.
To ensure your well-rounded customer support, we handle all calls, emails and chats and take charge of your social media management, for an effective cross-media client dialogue.
The IT Order Management system automatically processes orders, merging all core services in a single system.
With 160 locations in 15 countries, we know how to handle warehousing, order picking and returns processing for your merchandise within international eCommerce.
To analyse transaction data for marketing purposes, to optimise process flows and to manage resources, we prepare data for detailed analyses.
Merchant of records
We even offer an individualised reseller approach, handling eCommerce services as a merchant for your business.