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WELCOME TO SWITZERLAND

CheckOut
2Switzerland

The eCommerce experts. FIEGE can support you in the development of your online business in Switzerland with flexible logistics solutions.

Already before the COVID-19 pandemic, innovations such as the smartphone and associated change in the use of media were the drivers of strong growth in online trade. In 2020, the Swiss eCommerce market was worth more than 13 billion francs and has more than doubled within the last 10 years. Swiss consumers purchase mainly non-food items such as home electronics, toys, food supplements, furniture or fashion items via online channels. From a consumer point of view, the desired products should be available as quickly as possible via all sales channels for the same price. Despite its central location in the heart of Europe, Switzerland does not belong to the free trade zone of the European Union, which makes it difficult for many online retailers to access the lucrative Swiss market. Since payment on delivery is inconvenient for Swiss customers, mail order companies should consider an option that includes customs clearance, whereby retailers pay customs duties, VAT and other charges.

Fiege Schweiz has many years of experience in consulting, planning and implementation of logistics solutions for digital business models. Contact us for a non-binding consultation.

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OUR SERVICES AT A GLANCE

  • Comprehensive advice (irrespective of the size of your business)
  • Dedicated Key Account Management
  • International transport network
  • Last Mile delivery B2B and B2C
    (parcel shipment, 2-man handling, small consignments)
  • Customs services (individual customs clearance, consolidated customs clearance including refund of customs duties and identity assurance)
  • Logistics services (e.g. operation of a returns warehouse in Switzerland, an on-site local warehouse (goods receipt, warehousing, Pick&Pack), open customs warehouse)
  • IT solutions for the ideal setup depending on the size of your business

Das sagen unsere Kunden

Portrait Greta Kribbe von autoSense

Greta Kribbe

Operations Lead
autoSense

“FIEGE stands out from other providers by offering a personal and flexible service with the ability to adapt logistics solutions to our business model.”

autoSense Logo

Peter Nowaczyk

Senior Operations Manager
nu3 GmbH

“We have been maintaining our cooperative relationship in regular dialogue with FIEGE for many years. Most of all, we appreciate the proactive optimisation suggestions and solution-orientated concepts, which form the basis for an efficient value chain.”

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Petar Kamber

Zollverantwortlicher/Transport Manager
MISTER SPEX

“We have been maintaining our cooperative relationship in regular dialogue with FIEGE for many years. Most of all, we appreciate the proactive optimisation suggestions and solution-orientated concepts, which form the basis for an efficient value chain.”

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THE ADDED VALUE WE OFFER

  • Fast and convenient access to the Swiss market
  • Transparent and need-oriented processes (for the best possible setup)
  • Fast, reliable and cost-efficient handling of the complete supply chain for your cross-border business
  • Competitive advantage over your competitors for deliveries to end customers through innovative Last-Mile solutions as part of urban logistics (such as Same-Day and Time Slot deliveries)
  • Many years of experience and cross-sector expertise
  • Single point of contact
  • Services can be modular
  • IT interface/data exchange experience
  • Smooth processes through many years of customs expertise
CheckOutSwitzerland
Our product for fast and straightforward access to the Swiss market.

VALUE PROPOSITION

  • International network
  • Know-how group
  • Consultation expertise (customs, transport)
  • Added value in-house

Shipment
Forward Logistics

From goods provision to end customer delivery

  • 1. DISPATCH

    Acceptance of goods from warehouse in the EU

    Our product CheckOut2Switzerland is tailored to online retailers based in the European Union focusing on Germany, Italy, Poland and the Benelux countries. Are your end customers in Switzerland? Are you planning to access the attractive Swiss market? If so, FIEGE is the right partner for you.

  • 2. PROVISION

    Goods provision including data transfer

    Whether from your warehouse, an external service provider or a warehouse of the FIEGE Group — we transport your items to Switzerland as fast as possible. Based on your specific requirements and existing processes, either you can handle data transfer and prepare customs documentation, or we can do this for you.

  • 3. EXPORT CUSTOMS CLEARANCE EU

    Export customs clearance EU and issue of transit document

    Our customs experts prepare all export documents in the originating country and initiate the transit procedure.

  • 4. TRANSPORT

    Direct transport in transit in Switzerland

    We deliver part-load consignments to complete loads within Europe in 24 to 48 hours. Transit clearance avoids time-consuming customs clearance at the border.

  • 5. IMPORT CUSTOMS CLEARANCE CH

    Import customs clearance CH as an authorised consignee

    With your Swiss tax number, goods are duty-paid quickly by our customs brokers.

  • 6. DELIVERY

    Transfer to partners for end customer delivery

    Our delivery service is as flexible and adaptable as the other process steps of your supply chain. Depending on your business model, we offer parcel or part-load shipment (e.g. 2-man handling) with predefined delivery windows (e.g. Express, Same-Day, etc.).

Returns
Reverse Logistics

From returns to return goods clearances

  • 1. RETURNS

    Returns processing from the FIEGE warehouse in Switzerland

    If your end customer is not satisfied with a product, we also offer smooth and straightforward returns processing at one of our returns locations in Switzerland. Use one of our locations as a Swiss returns address for your end customers.

  • 2. RETURNS PROCESSING

    Returns handling

    FIEGE handles returns in Switzerland. Depending on your particular requirements, we can also provide value-added services, e.g. classification, preparation and disposal of returned items in Switzerland. Via our system landscape, we provide you with the relevant information regarding debtor crediting, bundle the products and transport these in our system by truck back to the originating country.

  • 3. EXPORT CUSTOMS CLEARANCE CH

    Export customs clearance CH as an authorised consignor and issuer of transit document

    In its system landscape, FIEGE generates all necessary customs files and documents for transporting returns back to the originating country. FIEGE applies for a refund of customs duties paid on Swiss imports through systematic identity assurance.

  • 4. TRANSPORT

    Direct transport in transit in the European Union

    FIEGE initiates the transit procedure for transporting returns back to the originating country so that there are no delays at the border. The goods are delivered back to the dispatching location within 24 to 48 hours.

  • 5. IMPORT CUSTOMS CLEARANCE EU

    Return goods clearances EU

    To avoid import duties when re-importing returns to the originating country, FIEGE provides systematic identity assurance and, in doing so, minimises your financial risk.

  • 6. RETURN TO WAREHOUSE

    Returned goods available again for further processing

    Once the returned goods are processed, they are at your free disposal again.

MEMBER OF THE SWISS TRADE ASSOCIATION