Entertainment guarantee
The fast-paced product cycles within the home entertainment market mean that providers like Premiere demand speed and precision from logistics. This is achieved with a smooth order management and helpful innovations like the RFID identification systems.
FIEGE not only assumes the physical logistical handling of products, but also the complete customer communication on all channels. All customer data merge at FIEGE and are used and maintained for an accurate order processing:
- Plausibility, credit standing and credit limit check during order entry
- Entire customer history available for every employee at the click of the mouse
- Complaints processing